Policies

Each Pedalcreation is handmade, bead by bead and irreplaceable, which is why all items are final sale.

Please see FAQ’s for information regarding shipping mishaps, repairs and rules for commission work.

FAQs

  • Orders ship within 24 hours , unless its a weekend or a holiday then it is 2-3 days .

  • Please contact us immediately, via email if your item was damaged in the shipping process. Include photos of the damage so we can move forward in the best way possible.

  • If your order did not arrive, please double check the tracking information and then contact us via email.

  • Feel free to email us regarding custom work! All custom designs are proprietary and require payment upfront.

  • Our products are made to last if cared for properly.

    Store by hanging or laying flat.

    We suggest that you do not; wear items in the water, keep them in your handbag or near your sink, and keep them away from toddlers!

  • If your items need repair, please send an email and we will be in contact about our repair process.

  • Please contact us via email and we can discuss your wholesale needs